Terms and conditions
These terms apply when you buy from A Tale for You, which is run by Hellström Group AB (Swedish company no. 559583-2105, registered with Bolagsverket; Swedish VAT no. SE559583210501) ("we"). By paying, you accept them. Please read them before you order; if you have any questions, you are welcome to contact us.
1. What you are buying
- eBook: a personalized picture book created from your choices and your photos, as a PDF and to read in your web browser.
- Printed products: hardcover book, coloring book, card, canvas print and birthday calendar, made from your book.
- Audiobook: the story read by an AI-generated narrator voice, as an add-on to the hardcover book or on its own. The audiobook plays in the browser and can be downloaded for personal use, for two years from the order. Every hardcover copy of the story gets an extra page with a QR code that plays it. Bought on its own, it is created straight after payment at your express request, and your right to cancel then ends. It may not be passed on or used commercially, and the service may be temporarily unavailable.
2. Books created with AI
Texts and pictures are created with AI. The result is unique to each book and may vary; a picture may differ from the photo or from what you had in mind. You can change the texts and ask for new pictures once the book is ready, before you order printed products. The audiobook’s narrator voice is made with AI text-to-speech and is not a human voice; minor variations in pronunciation, intonation or accent are not a fault.
3. Price and payment
Prices are in USD. We do not collect sales tax, so none is added to the price. Shipping is shown at checkout before you pay; express shipping, where it is offered, costs more, and its price is shown before you choose it. Payment is taken by our payment provider when you place your order.
4. Cancellation
The eBook is created straight after payment, at your express request, so once it is paid for it cannot be canceled or refunded, except under our limited warranty (section 6). These terms are governed by Swedish law, under which a distance purchase could otherwise be canceled within 14 days; when you buy, you confirm that this ends as the eBook is created (Swedish Distance and Off-Premises Contracts Act, chapter 2, section 11, point 11).
Printed products are made to your choices, so they cannot be returned or exchanged (Swedish Distance and Off-Premises Contracts Act, chapter 2, section 11, point 3). Even so, for two hours after payment you can cancel an order for printed products in your account and get all your money back, and in that time you can also change the book. After that the order goes to the printer.
5. Delivery
Printed products are printed in 3–10 business days and shipped with tracking to the address you give, within the United States. If we cannot ship an order within 10 business days of your payment, we email you before then with a new shipping date, no more than 30 days later, and a link to cancel the order for a full refund instead; if you do not cancel, you agree to wait for the new date. If we cannot ship by the new date either, we cancel the order and refund you in full within seven business days. The risk for the goods passes to you when you have received them. Please check your address: if the package does not arrive because the address was wrong, you pay to have it sent again.
6. Limited warranty and complaints
Limited warranty: Hellström Group AB warrants to the buyer that a printed product arrives undamaged and printed without faults, and that an eBook works as described. If a printed product arrives damaged or wrongly printed, or does not arrive at all, tell us within 60 days of the delivery date shown at checkout, at support@ataleforyou.com or Hellström Group AB, Albanovägen 5, 114 19 Stockholm, Sweden, with your order number and, where you can, a photo. We will then, at our cost, print and ship a new copy or refund what you paid for it, as you choose; an eBook that does not work as described we put right or refund. The warranty does not cover what you approved before ordering: text and pictures as you saw them in the book, a picture that does not look exactly like the photo, printed colors that differ slightly from the screen, or edges trimmed slightly when the book is cut. It does not limit any implied warranty. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
7. Your photos and your book
You confirm that you have the right to use the photos you upload, and that you are the parent or guardian of any children in the photos, or have their permission. The book is yours to use privately. You may not sell it, publish it or use it commercially. We never show your book publicly without your written consent. How we handle the data is described in the privacy policy.
8. Content that is not allowed
You may not use the service for content that offends others or is unlawful, or with photos of people who have not given their consent. Nor may you use characters, brands or logos that belong to others. We may refuse or remove such content and cancel the order.
9. Refer a friend
Anyone who has bought an eBook receives a personal link. A new customer – an email address that has not bought a book before – gets their first eBook free through the link. The person who shared the link receives a free eBook, valid for one year, once the friend has created their eBook through the link; it is deducted at the next purchase made while logged in. You can receive at most ten free eBooks a year; a friend who buys after that still pays half price. The discount applies once per recipient and cannot be exchanged for money. We may stop links that are misused. We may change or end the offer; free eBooks you have already received remain valid.
10. Account
Your books stay in your account for as long as you have it, so that you can read, download and order them. You can delete your account at any time; your books, photos and recordings are then deleted.
11. Changes to the terms
We may change the terms. A purchase follows the terms that applied when you paid.
12. Disputes
Please contact us first and we will sort it out. These terms are governed by Swedish law, but if you live in the United States you keep the protection that the consumer law of your state gives you, and you can take a dispute to a court where you live, a small claims court included. We do not use an out-of-court dispute scheme.
Version 3, for purchases paid from 2026-11-05. Earlier purchases follow version 2.
Last updated 2026-11-07.